FlyerTalk Evangelist and Ambassador: The British Airways Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Diam, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 33,162
Do you also have your favourite GGL line helpers?
I have often said that of the various GGL benefits, the most impressive in a way may be the quality of support generally received through the GGL line. ^
Most people are both extremely competent and extremely nice and it makes a huge difference. However, without going into names for obvious confidentiality reasons, I was wondering if I am the only one with some "favourites" amongst the people who help us. The team is small enough that one often recognises voices (and that many of them recognise our voice too before we even introduce ourselves!) and I wouldn't be surprised if others, just like myself end up particularly hoping to be answered and helped by X or Y!
By the way, if I were to make a recommendation to the people organising BA events for GGL guests (I have never been invited to one myself but heard that they are regular!) it would probably be to organise something with the GGL team. I'm sure that it would be fun and exciting to be able to put some faces on first names on both sides of the table!