Anyone has recent experiences in Spain?

Just read TripAdvisor reviews on the 2 AC hotels we will use in Madrid. One poster complained about being DCCed $40. The hotel replied about the transaction was automatic and they had no option, that it was up to the financial institution the poster banked with on how the charge was processed.

Of course this is a total lie. I wonder what is in the Wili about Spain on the complaint form still holds true.