Originally Posted by
HGHUA
Got DCCd in France and Citi was about as helpful as a turd. Refused to even open up a dispute. They wouldn't even take a suggestion to pressure mastercard to end dcc.
Eventually they did give me a credit for it but thats not the point... Lady didn't know what dcc was and refused to go look it up and didn't really listen to my explanation.
Sigh....
This contrasts with my experience in Beijing with Chase. After getting DCCd by the Conrad, I called Chase to dispute the extra charge (around $60). Chase quickly put a hold on the entire $1300 or so hotel bill (can't recall exact number), and because Conrad Beijing never responded to the dispute, I not only got my $60 back, but the rest of the hotel bill too!
Sometime the little guy makes out
