Originally Posted by
GUWonder
The airline was still sending people emails asking them to pay the reciprocity fee even after the fee was stopped for most customers of the airline? It would seem DL has some issues that go beyond DL reps at airports and on the phone providing or acting on misinformation
I'm not surprised. A while ago DL started sending customers, via links on delta.dumb, to a website of a visa service company for information on entry requirements--not surprisingly, it stressed the convenience of having a visa in advance for countries that don't require this--and then suggested that people use this visa service.