FlyerTalk Forums - View Single Post - Grosvenor House, a Luxury Collection Hotel, Dubai [Master Thread]
Old Mar 29, 2016 | 7:48 am
  #341  
RZR
All eyes on you!
15 Years on Site
 
Join Date: Feb 2010
Location: YUL
Programs: ✈ AC 1MM / S100K - SPG Lifetime Platinum = BONVoY Lifetime Titanium - Avis Pres Club
Posts: 1,659
They should then simply indicate this in the room description.

We are not "nickel and diming" the property! We are asking that what is listed in the room description is honored! And we are entitled to what is in the room description, regardless of how we get the room.

It's not about getting airport transfer , specifically, It's about receiving "anything and everything" that we are entitled to in a room type description.

If they don;t want to offer airport transfers, the simply remove it from room description.

As mention before , I simply want clarity !

Having clarity will help everyone...... hotel guests , SPG corporate , and the property.
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