FlyerTalk Forums - View Single Post - Grosvenor House, a Luxury Collection Hotel, Dubai [Master Thread]
Thread: Grosvenor House, a Luxury Collection Hotel, Dubai [Master Thread]
View Single Post
Old Mar 29, 2016 | 3:31 am
  #338  
khabah
100k
100 Nights
100 Countries Visited
10 Years on Site
 
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Hyatt, Hilton, Marriott, IHG, Qatar Airways
Posts: 3,646
Originally Posted by Moindardt
All mine say complex reservation. Haven't seen anything under there since they made the changes last year. Is there something I haven't done right?
If you're on a phone/tablet, open the SPG app, access the reservation and tap on "Room Features" [I'm on an iPhone]; the details of the room should be under there and if the room is different than the one you booked, boom - upgrade.

Hope that helps!

khabah
khabah is offline  
Reply