Hi all,

in February I booked a return trip ticket Hamburg-Dresden for me and my wife which is 5 months pregnant.
I also reserved two seats so I sure that my wife (and I) were seated without problems.

When the trains arrived at Hamburg Hbf it had three cars less because they made an error when it was built up in Hamburg Altona. Our car was missing so I talked to a DB representative and she told us to pick two other seats up but of course at the following stop the owner of the seats showed up.
We found a place for my wife only till Berlin Hbf then she was seated only on our luggage.
The DB representative told at the loudspeaker that passengers who reserved a seat had the right to seat against passengers who bought only the trip, but as the cars were less, the seats were not enough for all pax and also to move between cars was difficult as a lot of pax were just in the corridor with lots of luggage and so on.

Is there the possibility to ask a for reimburse?

Thanks
Marco