FlyerTalk Forums - View Single Post - Panic Attack Causes Delay
View Single Post
Old Mar 28, 2016 | 9:28 am
  #13  
ajGoes
 
Join Date: Jul 2013
Location: DAY/CMH
Programs: UA MileagePlus
Posts: 2,474
Originally Posted by BearX220
That is exactly the job of the flight deck and cabin crew but they turned in a poor show here, from the sound of it. But it is just like FAs tolerating intoxicated people, or worse, proactively getting people drunk inflight. The people "who are here primarily for your safety" don't always act the part. Sometimes they just want to get off the gate on time or avoid confrontation.
In this case, it was the captain who decided to make the lady fly. The FAs made the right call to deboard her but were overruled. The FAs had to deal with the very unpleasant result.
ajGoes is offline