Originally Posted by
desi
2) If airline books you on another airline (say 9W on UA due to cancelled BRU flights) and another airline denies boarding, who remains responsible for you? (* CRITICAL QUESTION *)
in my opinion it should be 9w who remains responsible....
while not quite the same situation, based on a personal experience from many years ago, i was flying on one through ticket del-bru-lhr-bru-nyc-bru-del with the bru-lhr-bru segment on sn & the rest on 9w....while checking in at the airport in del i was informed that the bru flight was oversold & since they could see on my ticket that i was connecting to lhr therefore they could offer me a direct flight to lhr instead of going via bru....i asked them what would happen to my sn segments & they said they would take care of it & i would be allowed to continue from lhr-bru & onwards....
so i took the direct del-lhr flight but after landing in lhr i went over to the sn desk to check if what jet had told me was true....as i suspected, they informed me that my ticket stood cancelled as i did not fly the original bru-lhr leg with them....since i had 3 days in lhr before my next flight i called jet & they took a day to sort things out & got me a new lhr-bru ticket on sn....