Originally Posted by
bocastephen
Every flight I've been on or observed with the two lane method was a complete cluster - a massive mob of people the GAs wouldn't or couldn't control, line jumping, pushing/shoving, etc.
No thanks....keep the chutes and people physically separated and out of the way...the issue is who should be in which chute.
The chutes are the smartest thing UA introduced to the boarding process.
Chutes are great for cattle but they actually are counter productive here. They increase stress and crowding and lead to people making getting around very difficult. If everyone stays seated and away from the boarding gates, things will go faster.