FlyerTalk Forums - View Single Post - Functionality issues/questions with "New" (Fall 2015) United.com
Old Mar 25, 2016 | 6:11 pm
  #1501  
jmw
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20 Years on Site
 
Join Date: Jan 2003
Location: California
Posts: 1,435
Originally Posted by villox
I've tried today to both change an award and to redeposit 2 different tickets and all error-ed out on the last step.

On the change award screen it got all the way to asking for the credit card number, but the "terms and conditions" section was blank and it was claiming a full re-charge of the taxes.

Everything seems broken these days.
Does anyone know of a way around this error when changing an award other than calling in? Pretend I'm too shy to talk to a human. Mobile website or app? Some secret version of the old site? PM is OK if you know what I'm really trying to do.
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