Originally Posted by
TabTraveller
I'm still unclear what you feel BA could've done better and where they'd do it excactly.
It isn't just an issue of picking up the phone to Delta and asking the nice man if you can borrow his lounge for a bit whilst your new one is getting a lick of paint.
As is noted above, No. 1 may well have already had a longstanding option on the Delta space. BA is doing their best in a difficult situation.
However, I think offering even a glass of champagne to GCHs/F pax would be a welcome gesture and this is the one aspect where I feel BA is rightly due some stick for not having done something that they could very easily do. Someone clearly decided that the cost of getting No.1 to supply champagne outweighed the complaints BA would receive from X% of passengers for not having champagne in the lounge. In my view that decision was wrong.
well we will have to disagree, I still believe that this was on the horizon long before any of us even heard the whispers so I feel that BA could have done better for their customers and offered something better than what we are left with for now. As for the "Champagne'" issue I can take or leave it but it dose show that this whole issue has not been thought through by BA or at worse my original theory take a lot away then later give a little back most will end up happy with that.