SkyMiles Redemption on Vietnam Airlines
I am attempting to book a one-way flight on Vietnam Airways from Tokyo-Haneda to Hanoi using SkyMiles. Online it shows availability for 22,500 miles. When I click to purchase on the last page of the checkout, I have been receiving an error. I have attempted to call Delta, but the agents have not been able to assist me. I have also checked on the Air France site and that site also shows reward availability on the flight I want. Any tips? A specific number I can call for better assistance? Things to tell the agent to help them along? I've read in various places online that there is a trick to booking VA awards and many agents don't know them.