Originally Posted by Troopers

Quote:





Originally Posted by Boghopper


The problem is that the SPG plat customers are pretty demanding and will run, not walk, to other alternatives as soon as they figure out that MR is but a shadow of what they're accustomed to (especially the ones who are making SPG plat on 50 stays, looking at MR Gold, not that it makes all that much difference on the MR side).




SPG plat customers would likely have run away anyways...HOT was sinking before Marriott entered the picture. Rewind back to April 2015 when HOT put itself up for sale, HOT was underperforming compared to its peers, growth stalled, expenses needed to be trimmed, shareholder value tanked, etc. Something had to be done which would have ultimately impacted it's customers.