RCCL president, Richard Fain, responded to my letter with basic lip service. "Sorry your 'fellow cruisers' were porly behaved" without owning up to the understaffed security. Would bring to the attention of the cruise director about alcohol being served to anyone over puberty.
At least Marysunshine got a $200 credit which she never used again.
The last comment, "Hope to serve you again" was extremely wishful.