I am using Chrome, so I decide to see if there is a problem with my password. I enter my MP number and name. It can't find me.

We could not process your request. Please see the message below and make revisions.
The traveler information you entered does not match our records. Please revise the traveler’s name and/or the frequent flyer program account number.

They are telling me that I don't know my name. I could imagine that I might forget my MP number (though this is not the case, unless my 1K card is wrong). But I do remember my name even if the bomb doesn't.