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Old Mar 23, 2016 | 4:03 pm
  #360  
troyb
All eyes on you!
20 Years on Site
 
Join Date: Jul 2005
Location: NJ/NYC
Programs: AA EXP/LT Plat, SPG Plat/LT Plat, HHonors Gold, Hyatt Plat, IHG Plat, MR Silver
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Originally Posted by TravelinSperry
Just completed a stay here.

The people in this property are seriously top notch and friendly. They handle every problem perfectly. Which is good, because there are many problems.

For example:
1- The hotel performs many functions which close pool areas and outside areas. No notice is given to guests prior to arrival or even day of. You just find out when you arrive.
2- The hotel cleans the front pool area Monday's and Wednesdays each week with very loud equipment. If you are on the beach side near the pool - you will not be able to sleep in. It's ridiculous that they cannot find a more quiet way to clean the pool area.

On the good side, platinum recognition was superb. I was upgraded to a Suite even during a heavily busy time. $25 in daily credits to their "cafe" where you can get muffins, juice and fruit. Not the best selection though. I'd much prefer a credit at 954 - even if it was less $$. And sadly I had to give up my Platinum amenity to get the credit.

Also be warned this property does not offer early check ins - we checked in at 4pm and were required to leave at 1pm (which was considered a late checkout). Still, they are friendly about it - and also offered us a courtesy room for 1 hr later in the day where we could shower before our flights.

The rooms have beautiful views but are "loft like". Which means if you are staying with friends rather than for romance you will hear lots of noise and in the suite will have people walking through the bedroom to the bathroom. Likely won't matter for most business people or couples but be warned if you're on a trip with friends.

The Suites have a nice balcony, kitchenette and washer/dryer. Quite lovely and romantic. The Internet is somewhat slow for business at 5 Mbps down.

When the pools aren't closed they, along with the hot tubs, are lovely. They have a few pool tables as well and a nice breakfast/restaurant called 954.

Overall I like the property and would recommend it although I'd like to see them fix the few issues.
Did you try to check in before 4? Just trying to figure out a plan for my stay in a couple of weeks. I'll be landing off of an international flight in Miami at about 8am and was hoping to be able to check in around 11. I figured that would be early but I've been able to check in at 11 or much earlier at many other properties. No check in until 4 would be devastating for me.
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