FlyerTalk Forums - View Single Post - Can't check in online, incorrect birthday (BA ticket, AA flight)
Old Mar 23, 2016 | 9:18 am
  #13  
richarddd
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Join Date: Dec 2003
Location: NYC
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Originally Posted by GUWonder
Does the OP have a rather common first name and last name? If so, then the SecureFlight info may matter more. Lots of people with very uncommon names fly just fine even when the InSecureFlight info is incorrect.
Not a very common name. All information is correct, other than one digit of the birthday.

One thing that seems odd to me is that the SecureFlight info comes from BA (which sold the ticket), but BA doesn't ask for KTN, which comes from AA records. Also, AA has all of the correct info, linked to the FF number if nothing else.

It's also rather odd that the operating airline can't change a birthday, although passport info can be updated online. BA can change the birthday, but AA can't see the change.

In any event, we'll arrive at the airport overly early and hope for pre-check so that we can spend lots of time at the fabulous admiral's club.
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