Originally Posted by
superangrypenguin
Things like...."oh welcome back Mr. SAP, we haven't seen you in two weeks". Or I sit down at any major Fairmont property in Canada for dinner, and they'll just say "the usual?"
I get that from AC at SFO. I've never, ever, ever had it at a hotel. The difference? I've spent no more than 5 nights in any one hotel in my life. But I fly in and out of SFO on AC at least once a month.
Originally Posted by
superangrypenguin
I agree with 99% of your post. However, SPG Plat members are not waited over like royalty.
Nor are Fairmont Platinum members, unless they've stayed at a property enough to know everyone.
I mean heck, I'm pretty sure you were on the side of the Palliser when they wouldn't let me eat dinner because I didn't have a reservation.
That is certainly not being "waited over like royalty".
Originally Posted by
superangrypenguin
Oh yeah and once I got a bottle of wine from the Westin Ottawa on a service recovery thing.
That pretty much describes my experience at the Palliser.
Don't get me wrong, I like FPC. But you're describing your typical experience as being more than I've ever had, and we're both the same status.
Discounting service recovery, the best I've had from Fairmont is "Well, since you're just booking your room now, we obviously haven't left your amenity in it. Would you like us to send it up?" And don't get me wrong, I consider a lack of bad experiences to be pretty darn good for a hotel chain.