Originally Posted by
miraclebear2003
I have to disagree. If the agent didn't know what other agents were going to do, then they weren't lying. If you have done this before, or are generally aware about VDB, then it's silly to think that there is a limit on the amount. They might have to get people off the the plane and would certainly want to make it voluntary.
If you choose to not fly Delta again because of this - goodbye/
If he didn't know what others were going to do then why did he say that he did? I have done VDB before but its not silly to think that Delta might have changed its policy. I know they never do that with out notice.........
I'm not saying I'll never fly Delta again. Its just another Data point in my ongoing musings whether or not it is worth my effort to maintain loyalty. I've been justifying it with the better customer service experience but of late the customer service has been terrible. If everyone's going to treat you like crap when you fly then why not take the cheapest option?
Oh and the fact that the WiFi isn't working in the SLC skyclub might have something to do with my current state of high dudgeon.