Originally Posted by scubaccr

What was going on, any explanation by hotel as to the downgrade?

It is never acceptable to assign a lower room category than booked, and certainly not to do such games with a top status, RA Elite guest.

I can live with keeping booked category w/o upgrade if hotel makes correct refund to rate 1-cat below, but downgrading a guaranteed reservation is unwarranted

I can only guess "a n other guest" wanted to make a lengthier reservation than you in that category and you got bumped downwards for financial reasons.