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Old Mar 21, 2016 | 7:56 am
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JayhawkCO
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AA Doesn't Know When My Flight Leaves (schedule discrepancies)

So I had tickets yesterday to fly CAP-MIA-MCI (where CAP is Cap Haitien, Haiti). I booked this ticket a long time ago, and since the time of booking, there had been one schedule change where the departing flight from Haiti changed by about 2 hours. No big deal. I received an email and adjusted plans accordingly.

I'm a pretty frequent checker of itineraries, since I've seen crazy things happen like records getting out of sequence and whatnot. I checked my flight five days beforehand using the AA mobile app, and all still showed normal, that my flight left at 2:10 PM. The day before we were to fly out, I decided to check again, and the app announced that there had been a schedule change and the flight now left at 1:10 PM. I know Daylight Savings Time in the US had just happened the previous weekend, but a one day notice of a schedule change? Seemed odd. So I reached out to AA on Twitter via DM and they said that schedule changes could take place at any time, but I was still a little wary of when the flight was actually leaving. I decided I'd just get to the airport really early just in case.

But, I took the following screenshots on my phone within 2 minutes of each other using the mobile app, using AA.com's reservation page, and using the AA.com flight search:





How is anyone supposed to know which is accurate? Has anyone else ever had something similar happen?

(I'm aware my name and record locator are on one of the pics. I'm not much for anonymity and the miles have already posted.)

Chris
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