Originally Posted by
jrl767
I'm getting more compulsive about checking the "Track Inbound Flight" link on FlightAware; calling the PM line with "I'm concerned about making the connection" to get protected on a desirable/workable alternative (without giving up my actual booking) has been successful on several occasions
I do the same, but some agents resist protecting me before a delay/cancellation has been posted and others resist protecting me versus cancelling the original flight and rebooking me on a new one.