FlyerTalk Forums - View Single Post - The QR STPC (stopover) policy?
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Old Mar 18, 2016, 10:21 pm
  #143  
9vska
 
Join Date: Mar 2014
Location: LAS/SIN
Programs: TK E+, AS Gold
Posts: 67
Traveled on a N fare CPT-DOH-ZAG last Friday with a 8 hr 10 min layover. Called QR two weeks prior to travel to confirm STPC, which was verbally confirmed and was told to check email for voucher. Called QR a week later to inquire about STPC status, again confirming eligibility and told to expect email voucher by 24 hours prior to departure.

On day of travel: No email from QR upon departure, so upon arrival in DOH, proceeded to transit desk and was told that I was ineligible. Agent was confused, called manager over, and after some fiddling, showed me a printout with the condition that the fare for the entire segment XXX-DOH-XXX had to be at least $400USD. After a bit of arguing (after having confirmed eligibility twice before the trip), the agent suggested that I make use of the utterly disgraceful (non-Al Mourjan) business lounge for the next 8 hours.

So, for those traveling in cheap, but seemingly eligible Y tickets, make sure the base fare for the segment is at least $400 USD.
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