Originally Posted by
WWads
I would be extremely angry, particularly as an elite, if DL refused to make it right. I can't even fathom why the system would do something so absurd. I feel bad for kettles who experience this, since they aren't likely to know any better.
The problem is when the system has given your seat to someone else in the meantime.
In my case, the seat was gone and the best DL could do was to rebook me onto a much later nonstop (in FC).