FlyerTalk Forums - View Single Post - Grosvenor House, a Luxury Collection Hotel, Dubai [Master Thread]
Old Mar 17, 2016 | 7:41 am
  #320  
khabah
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Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Hyatt, Hilton, Marriott, IHG, Qatar Airways
Posts: 3,639
Originally Posted by RZR
Does anyone know if the airport transfers are provided when upgraded to a room that offers that service?
Airport transfers are provided with some room types and I want to confirm that if i'm upgraded, that I receive all the services associated with the room type.

Thank you.
I was upgraded to a deluxe suite as part of my status benefits and the suite included airport transfers, but the staff at the airport counter told me I had to pay for the service because I was upgraded. Other members here have said that they got the service included regardless, so YMMV. I didn't get it so I just took an Uber.

khabah
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