Originally Posted by
Often1
I would make a timely claim for the items purchased (include receipts even if not asked for them) and for the wine (include a receipt or CC receipt even if not asked).
I would forget about the rest of the issues as a sideshow which will only confuse and delay what is essentially a clerical task of totaling the reimbursement and making a determination as to whether BA will pay for the wine.
Many thanks for this advice: We've already opened a claim for the reimbursements of expenses for the essential items (and have provided all the receipts)–and will forward a copy of the invoice for the wine when we get back to the UK.