It happened to me at a different chain that I had status for that I'll not mention here.
I had a family of four walk in on me. Their children were horrified when they ran in. 10 minutes later the front desk agent came walking in because she probably didn't believe the family. 10 minutes later the super did the same exact thing. I was more or less furious cause they could've atleast called before.
I now deadbolt and chain my doors when I'm in my room.
I did get 40k points and calls from HQ and the property apologizing.