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Thread: Is this a valid complaint? [cabin lighting left on for overnight flight]
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Old Mar 14, 2016 | 6:12 pm
  #43  
355F1
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10 Years on Site
 
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IC Amb
Posts: 6,004
OP here.

I replied that their concern without compensation was unacceptable and asked my case to be forwarded to a supervisor.

I asked for 15k of the 30k Avios I used to upgrade from WTP to J to be refunded.

She refused to do that but they would deposit 6,500 Avios into my account.

Again, I should I have said something while onboard but I was trying to sleep.

Life goes on....
Last edited by 355F1; Mar 15, 2016 at 6:37 am
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