FlyerTalk Forums - View Single Post - Is this a valid complaint? [cabin lighting left on for overnight flight]
Old Mar 13, 2016 | 12:12 pm
  #40  
bdmaus
All eyes on you!
15 Years on Site
 
Join Date: Aug 2007
Location: UK
Programs: BA Gold, QF LTG+LTQP
Posts: 503
I had the same experience on SIN-LHR one night on a 747 in WTP. The lights just wouldn't go off. Probably the worst part was getting up to go to the bathroom and having to walk through a pitch black Y cabin with everyone fast asleep.

I emailed and received £30 in service recovery which seemed a paltry amount - I would have much rather had Avios, but it seems they can't cope with people who have an Exec Club account but credit to another program for any reason.
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