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Old Mar 13, 2016 | 10:33 am
  #951  
johnirvine
50 Countries Visited
80 Nights
5M
10 Years on Site
 
Join Date: Dec 2013
Location: Cyprus
Programs: LH SEN, A3*G, TK*G E+, ALL/Accor Plat
Posts: 668
Yesterday, I arrived late for a LHR-LCA flight that had been booked in non-changeable go light P class and upgraded to I with a free voucher. I quite expected Aegean to require me to purchase an entirely new ticket but they offered to rebook me on a later connection flight to LCA via ATH. All I had to pay was a €20 service fee and an upgrade charge to change the ticket from P to S class. Even more surprisingly, Aegean agreed to reinstate the free sector upgrade from LHR to ATH so I flew in business I class. This was not a mistake by an inexperienced agent as lengthy discussions were held with the duty supervisor. Perhaps the WIKI text at the beginning of the thread may need to be modified a little?
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