FlyerTalk Forums - View Single Post - Problem changing booking on-line
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Old Mar 13, 2016 | 6:14 am
  #8  
brunos
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Originally Posted by DernierVirage
No, it isn't a corporate fare, I booked myself on-line.

A bit of background...I booked the same PE flex ticket last year and made one change to the return from CDG - HKG, on-line, no change fee. This time, I have the same flex ticket, I have already made a change on-line to the return.

On neither occasion was there any change fee (and, as it happens, no fare adjustment, the fares seem pretty stable for this tarif). When I make the date change on-line, it clearly states that there is zero to pay and the change goes through immediately. The fare conditions on-line also indicate that there is no change fee.

Which is why I can't figure out why changing a second time is blocked, unless hidden somewhere on the website there is a limit to how often you can change on-line.

I guess I will have to call MPC, but since the return is in May I haven't got round to doing it yet, I may wait and see if the on-line situation unblocks itself.
Interesting, the Flex PE fare (R) on the website indicates a EUR100 rebooking fee.
Fuel surcharges have dropped to zero recently. So they might have to adjust that when you rebook, but you receive nothing as the fare adjustment only works upwards.
But, I do not know what happens in your specific case. BA used to have a one-online-change policy, maybe it is the same for CX.
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