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Thread: British Airways, Manage My Booking and Seat Reservations
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Old Mar 13, 2016 | 1:19 am
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Prospero
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I suspect your wife’s booking is sitting in a queue waiting to be re-ticketed. If so, she will not be able to pay for an advanced seat assignment until after the ticket has been re-issued.

Contacting BA is the best thing to do. However, if your tickets were booked through a travel agency and the scenario above is true, you will need to get in touch with the TA first and have them re-issue the ticket.
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