Originally Posted by simmang

I've done this before from OGG. Had a very patient and friendly agent who had a heck of a time doing it. I think he was pmUA because he made a comment that in the old days this was much easier.

It was even more difficult for my travel partner because of something with the format of his name being different in the two separate PNRs. Took a long time, but definitely appreciated the agent's patience!