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Thread: Cancellation of Lifemiles ticket
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Old Mar 12, 2016 | 1:24 pm
  #500  
jeffers
50 Countries Visited5M15 Years on Site
 
Join Date: Jan 2008
Location: NJ
Programs: HH Diamond
Posts: 850
Just had to cancel an F redemption from NRT-LAX. Absolutely no fuss, very friendly, extremely efficient.

Call answered after 3 rings (which caught me totally off guard as didn't even have the booking # ready ) - whole thing from start to finish took 8 minutes, including spelling out my quite complicated address ^

Didn't expect that!!!

Edit: Also the miles credited immediately during the call.
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