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Thread: Problem changing booking on-line
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Old Mar 12, 2016 | 7:49 am
  #5  
DernierVirage
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Join Date: Sep 2013
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Originally Posted by midlevels
CX IT is not very advanced and website frequently doesn't work as advertised. Suggest you give the airline a call. Wait times are usually very short and they will solve your issue immediately.

Note that once you change a booking on the phone you probably can't change it again online (though it seems you can't right now anyway).
Couldn't agree more....the web site and app are a disgrace.

I have never tried to change booking twice online, maybe you have to make the second change by phone only....
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