FlyerTalk Forums - View Single Post - Does Marriott have a policy regarding walking guests?
Old Mar 9, 2016 | 11:21 am
  #25  
RogerD408
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Originally Posted by winstoda
Completely agree. In my case finally heard from the GM. He's agreed to honor the guarantee but still mentioned in his note that he feels his properties are exempt because it's one complex. So I'd expect others might experience the same argument here in the future.
Do provide this feedback to MR, NOT SHS Customer Care, as well and maybe they will educate him.
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