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Thread: Cancellation of Lifemiles ticket
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Old Mar 8, 2016 | 2:13 pm
  #498  
imverge
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20 Years on Site
 
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,284
Originally Posted by bigmarley4
I'm trying to cancel an award ticket right now and they keep trying to transfer me to the "LifeMiles department" and it keeps going back to the same reps who apparently are not in that department. I've spoken with Jennifer 4 times now and she keeps trying. Comical. I just hung up and will try again later.
Yes, that's happened to me several times. Even though you select LM from the phone options.
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