Originally Posted by
dlukey
New FT member and first time poster looking for advice from a seasoned "Marriott pro" on the walking policy for a MR Silver Elite. Also, is this a formal policy or is it merely a suggestion/recommendation by Marriott International and actual compensation is determined and offered at the discretion of the individual property?
First of all welcome to Flyertalk! Sorry nobody responded to your post sooner. The Marriott Rewards Ultimate Reservation Guarantee is the formal policy and applies to all Marriott Rewards elite members, including Silvers, provided your MR # was included in your reservation. More information can be found here:
http://www.marriott.com/marriott-rew...s/guarantee.mi
Hopefully, you got a resolution in compliance with the URG! If not, you should follow-up with Marriott Rewards Customer Service.
Regards,
RIP...