FlyerTalk Forums - View Single Post - Proactive Customer Service Recovery - The New United?
Old Mar 7, 2016, 5:44 pm
  #6  
jumpdogjump
 
Join Date: Jan 2006
Location: FAT
Programs: AA mm, Hilton Dime, Hyatt Xpl.& PC Plat, Miracle Fruit-su club
Posts: 1,694
At the risk of offending the cross posting gods, I just posted in the newbie thread about a full refund of outbound legs that were delayed by weather 15 hours (refund paid for a 1 way rental car) while keeping the return intact. I have no status w/UA.

If that's the new United, two thumbs up!
jumpdogjump is offline