Originally Posted by
joshua362
Interesting.
Marriott effectively admitting they've minted too many or made it too easy to get Gold/PLT? Who is doing this complaining and how does it reach HQ? Guest complaints to the poor lounge attendants when they've run out of food by 6pm and Management refuses to give them more to put out?
I bet its the franchisees doing the complaining...
They say this all the time as reported in the other thread. Hang up and call again or ask to speak to a supervisor. Your case is stronger if you have status at other hotel chains