Here is what my translator provided:
Hi, Kevin:
Thank you for contacting us
'm sorry you had difficulties to get in touch with Iberia Plus: fly around the world with Avios,
the early days when get a new deal on Groupon may be many users are trying to contact for booking and the company may be trying to meet the reserves while their own customers. I understand that can be frustrating not being able to contact rapidly, we ask a little patience while the company solves the situation.
Just to be sure you have the correct contact details, the following are the contact with this company:
Phone: 901 111 500
The company has not told us to have any problem with these contact details, so if you have problems I recommend you try it a few days later. Also if you still can not contact them, please respond to this same email so we can review it again.
Thank you,
Your computer Groupon
Customer Service
www.groupon.eses:
****************
It does sound like Groupon is trying to lay it off on Iberia. The translation sounds canned and not really responding to KEV's specific situation
My situation is that 4 out of 6 Groupons are showing "available" after my processing them "individually" 3 times and getting the Groupenero email and the Iberia "Bonus" email. Needless to say I have not received any Avios. I know that if any of us actually receives these Avios the recipient will post here, and we should assume that if there are no "avois received" posts, we are all still down the rabbit hole.