Old Mar 4, 16, 7:52 pm
  #537  
germanpaul
 
Join Date: Mar 2016
Posts: 2
Originally Posted by gpen1827 View Post
Just applied through 50K link. Was denied to due not meeting bonus 24 month requirements; the CSR said they counted from the last 25K.

The same happened to me yesterday. I escalated the call to a supervisor and she was crystal clear to me. Chase changed recently their policy regarding this card and they ate now counting the last "premium" received irrespective of whether it is a sign-up bonus or spending bonus. So the 25,000 avios are being counted for the 24 months.
I pushed back but no way to change it. I complained not to be informed, etc. No way. The worst thing is that I'd have to wait until late May and probably be denied then due to the 5/24 rule...
Just another data point that Chase has gotten stricter on this card.
Also I used a different FFN and address but Chase systems must have been strengthened as I was automatically declined with no hard pull.
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