Hi,
I have a couple of questions. Last summer I booked 2 Business Extra Plan AAhead Tickets to Europe in Business Class for this summer (the US connections are in First).

Q #1: I have noticed when looking at my reservations online, on the International Portion on the AA website, there's a note saying to call about a possible upgrade and then gives a link to 500-mile upgrades. I am assuming this is not applicable to my type of ticket, but just wanted to check here to make sure there's not a way I can use miles to upgrade to First Class.

Q #2: I arrive back into the US at PHL and previously had 1:55 to make my connection to Charlotte (and then I have another flight that night out of Charlotte). I recently received a notification of a schedule change, where now I have 1 hour, 40 minutes to clear customs and make the connection in PHL. In December, we arrived at PHL after an international flight and it was an absolute nightmare! It took FOREVER and many people missed their connections. After that trip, I am concerned that 1 hour, 40 minutes will not be enough time. I do not see any First Class award seats available on the direct flight to BNA (skipping Charlotte), but in the case of a schedule change do I have any options? I would be willing to be downgraded to Economy for the US flight, but don't see any SAAver Awards available. Just wanted to check if there are exceptions to the rules for schedule changes.

THANKS!!!!