Originally Posted by
chollie
As I've posted elsewhere, I think Neffenger is going to justify the long lines by greater attention to security instead of 'customer service' - then he's going to ask for $$$ to greatly increase the number of non-working staff hanging around open checkpoints instead of staffing closed checkpoints.
That's exactly what he told the Senate in his recent hearing.
President’s Fiscal Year (FY) 2017 Budget, which includes $7.6 billion for the Transportation Security Administration (TSA).
$3.0 billion to support 42,848 FTE Transportation Security Officers (TSOs), an increase of $72.1 million and 323 FTE over FY 2016, to ensure effective screening operations while minimizing wait times. This funding will help to ensure that TSA maintains an appropriate staffing level at our checkpoints.
$116.6 million to provide training for TSA frontline employees, including new basic training initiated in January 2016 at the TSA Academy located at the Federal Law Enforcement Training Center in Glynco, Georgia.
And the smoking gun:
A disproportionate focus on efficiency and speed in screening operations rather than security effectiveness powerfully influenced organizational culture and officer performance. As a result, there was significant pressure to clear passengers quickly at the risk of not resolving alarms properly. Our analysis also revealed that our screeners did not fully understand the capabilities and limitations of the equipment they were using, and several procedures were inadequate to resolve alarms. We have addressed this by continuing the Mission Essentials training initiated in FY 2016 so that our TSOs can more effectively use their equipment as threats evolve.
Yep, as I've said on numerous occasions, We, The People, will pay dearly for the TSA's perceived problems. Neffy would make us show up 24 hours before our flight if he could get away with it.