FlyerTalk Forums - View Single Post - How long does it take for Alaska miles to post from using shopping portal?

Mar 3, 2016 | 9:03 am

#15

Dieuwer

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Join Date: Aug 2005

Location: BOS

Posts: 15,027

Quote:

Originally Posted by G2244

Old thread, but I thought I would add some more recent data points. I had an issue where a Sears transaction ($2K) never showed up. Here is the time line to get resolved:
4/13 - Order Placed
5/25 - Reported as missing transaction via MileagePlan Shopping site
5/26- After initial response, replied back with pdf file of order conf email
6/3 - Response that Sears "approved" order
6/23 - Transaction posted to MileagePlan Shopping Account (included correct x2 on purchase, but showed post date of 6/3)
6/25 - Miles posted to MileagePlan Account

9/30 - Order placed
10/15 - Reported as missing
10/16 - After initial response, replied back with pdf file of order conf email
10/19 - Acknowledgement of receipt of conf email
10/30 - Credit request send to account
11/04 - Transaction posted to MileagePlan Shopping Account

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