Originally Posted by
randapex
I've been running into this for the past couple of weeks. Enter CC number to finalize the reservation, and then get the fail message.
When I go back to the flight schedule, the flight I tried to book on miles is gone. But it shows up later. I finally called in and made my reservation. The rep. had no idea why the website lists flights that you cannot book. She couldn't see the particular flight I wanted but was able to book another EX flight that worked for me.
A few days later, EF notified me two F seats were available on another flight the day I was flying out. I called in, and they switched us to the flight with 1st class. So all ended well. Now if I could just find a flight to get us back from Manila....
So basically my problem might mean that the flights are not actually available, and not that there's some issue with the CC not being under the same name as the traveler?
That makes booking this a lot more complicated lol