Originally Posted by
thomasito
I tried to book a room at Le Meridien Vienna, and they have no award availability until September 2017 (you cannot book longer ahead), altough you find almost every day a Class ich Room which is their lowest room category.
https://www.starwoodhotels.com/lemer...:PRORLM,RP:SPG
Seems this problem turns up with more properties.
This is a different issue entirely. They were scheduled to go from Category 4 to 5 and they were set up as such initially, but then it was decided that they would stay at Category 4.
So, the bad news for the moment is that no awards can be booked until they are set up as Category 4 again. While it may take a day or two to get this sorted out, the good news is they aren't going up to Category 5 after all.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]