We would like to say a big thank-you to all of you who started this thread, and of course to FT. We immediately went online and got, after a few trials, 2 business tickets to HKG and the total tax for 2 persons is R1860. The problems we faced initially included: (1) looking at Feb, 2017. After speaking to someone at the SAA helpdesk, he informed us that for HKG, the deadline for travelling would be end of Jan, 2017. This may vary for other destinations and by the way, the redemption must be done online by oneself, the helpdesk cannot help you. (2) Certain dates for the flights we wanted were not available, and you will just have to re-enter new dates until you get what you want. Good luck, everyone!