my God. should have checked flyertalk before made the booking.
got charged 13.95USD for selecting seat (window or aisle without specific seat). immediately called after found out the charge without even asking for my credit card number. after >1hs on the phone and 2 representatives later. they agree to refund. but they could not process it until I make another call tomorrow. very very shady. I would not want to keep my credit card info with them. But it is already too late.